Corporate policies
Our Corporate Policy Manual provides consistent guidelines for the creation, management, retention and approval of corporate policies for the city.
Administration
- A001 Administration of Corporate Policies
- A002 Social Media Policy
- A003 Waterloo Public Square Use Policy
- A004 Flag Policy
- A005 Records Management Policy
- A006 Email Records Management Policy
- A007 Open Data Policy
- A008 Management of the City of Waterloo's Heritage and Art Collection
- A009 Respectful Behaviour Policy
- A010 Information Security Policy
- A011 Enforcement of the Protection of the Trees on the City Property Bylaw
- A012 Enforcement of the Parks Bylaw
- A013 Municipal Alcohol Policy
- A014 Public Facility Space Allocation Policy
- A015 City of Waterloo Museum - Community Policy
- A016 Sponsorship and Advertising Policy
- A017 Significant Festivals and Events
- A018 Public Art Policy
- A019 Licence Plate Recognition Use Policy
- A020 City of Waterloo Museum - Conservation Policy
- A021 City of Waterloo Museum - Exhibition Policy
- A022 City of Waterloo Museum - Financial Policy
- A023 City of Waterloo Museum - Governance Policy
- A024 City of Waterloo Museum - Human Resources Policy
- A025 City of Waterloo Museum - Interpretation and Education Policy
- A026 City of Waterloo Museum - Physical Plant Policy
- A027 City of Waterloo Museum - Research Policy
- A028 Indoor Ice Facility Allocation Policy and Procedures
- A029 Security Policy
- A030 Strategic Asset Management Policy
- A031 Neighbourhood/Home Association Special Service/Area Levy Implementation and Administration Policy
- A032 Indoor Recreation Facility Banner Policy
- A033 Green Building Policy for City-Owned Buildings
- A034 Use and Acceptance of Electronic Signatures Policy
- A035 Fleet Management Policy
- A037 Social Procurement Policy
- A038 Use of Technology with Monitoring Capabilities
- A039 Privacy Protection Program Framework
- A040 Routine Disclosure and Active Dissemination of City Records
- A041 Customer Service Standards Policy
Financial control
- FC001 Letter of Credit Policy and Standard Letter of Credit Format
- FC002 Financial Requests Outside of the Budget Process
- FC003 Surplus Allocation Policy
- FC004 Grant Policy
- FC005 Penny Rounding Policy
- FC006 Reserves and Reserve Funds Policy
- FC007 Tangible Capital Assets Policy
- FC008 Collections Policy - Water, Sanitary Sewer and Stormwater Receivables
- FC009 Debt Management Policy
- FC010 Definition of Capital Policy
- FC011 Multiple Year Budget Approval Policy
- FC012 Capital Budget Policy
- FC013 Use of Budgeted Assessment Grown Revenue Policy
- FC014 New Revenue Policy
- FC015 Credit Balance Policy
- FC016 Cash Handling Policy
- FC017 Purchasing Card Policy
- FC018 Capital Overhead Policy
- FC019 Core Consumer Price Index
- FC020 Security Deposit Retention Policy
- FC022 High Water Bill Adjustment Policy
- FC023 Development Charge Interest Policy
- FC024 Investment Policy
Governance
- G001 Committee Policy
- G002 Member of Council Remuneration and Expense Policy
- G003 Pregnancy and Parental Leave Policy for Members of Council
- G004 Use of Corporate Resources and Election Campaign Activities
Human resources
- H001 Employee Paid Parking
- H002 Respectful Workplace Policy and Program
- H003 Workplace Violence Policy and Program
- H004 Employee Code of Conduct Policy
- H006 Volunteer Engagement Policy
- H007 Compassionate Care Leave Benefit
- H010 Health and Safety Policy Statement
- H011 Disconnecting from Work Policy
- H012 Recruitment Policy
Municipal services
- M001 Facility Rental Discount Policy
- M002 Accessibility Policy
- M003 Culture Policy
- M005 Program Withdrawal Policy
- M006 Existing Licensed Business Transition Policy
- M008 Fee Assistance Leisure Access Program Policy
- M009 Outdoor Rink Program Policy
- M010 Affordable Rental Housing Grant Program
- M011 COVID Recovery Grant Policy
- M012 Community Garden Program Policy
- M013 Arts Grant Policy
- M014 Sports and Recreation Grants Policy
- M015 Neighbourhood Grant Policy
- M016 Supporting Neighbourhood-Led Initiatives Policy
Public lands and rights-of-way
Administrative monetary penalties system (AMPS)
- AMPS001 Preventing Political Interference in Relation to the Administration of the AMPS
- AMPS002 Conflict of Interest and Code of Conduct in Relation to the Administration of the AMPS
- AMPS003 Financial Management and Reporting for the AMPS
- AMPS004 Undue Hardship in Relation to the Administration of the AMPS
- AMPS005 Public Complaints Respecting the Administration of the AMPS
- AMPS006 Appointment of Screening and Hearing Officers