Tax certificates

Tax certificates show yearly tax amounts levied, payment information, penalties accrued and outstanding account balances. They are often requested during the sale or purchase of a property.

Request a tax certificate

Use one of two ways to request a tax certificate:

  1. Use the mypermits portal to order a tax certificate online.
    • A roll number for the property is required. Once your transaction is successfully completed, your certificate will be emailed to you in one business day.
  2. Download and fill out a tax certificate request form (PDF).
    • choose rush service (faxed within 24 hours) or regular service (mailed within 48 hours)
    • submit completed forms and payment either:
      • in person at the revenue counter at city hall (cash, cheque payable to the City of Waterloo, debit)
      • by mail (cheque payable to the City of Waterloo) to:

Revenue Services
City of Waterloo
100 Regina Street South
PO Box 337, Station Waterloo
Waterloo, ON N2J 4A8 

Verbal confirmation of all tax certificates is provided for three months from the date of issue. After that time another certificate must be requested. If you have any questions contact us at 519-747-8718 or via email.   

Disclosing tax account information

Property tax information is available to property owners with proof of identity. Information may also be given to a person with power of attorney papers or a signed letter of authorization form (PDF).

Statements of account, bill reprints and other services are available. Check fees (below) to learn more about account services and how much they cost.

We do not release property tax information to listing real estate agents unless they have a signed letter of authorization (see link above).