Tax certificates

Tax certificates show yearly tax amounts levied, payment information, penalties accrued and outstanding account balances. They are often requested during the sale or purchase of a property.

On this page

  1. Request a tax certificate
  2. Learn when tax account information is disclosed
  3. Find other revenue department services and fees

Request a tax certificate

There is an $87.00 fee for a tax certificate.

Use one of two ways to request a tax certificate:

  1. Use the mypermits portal to order a tax certificate online.
    • A roll number for the property is required. Once your transaction is successfully completed, your certificate will be emailed to you.
  2. Download and fill out a tax certificate request form (PDF).
    • submit completed forms and payment either:
      • in person at the revenue counter at city hall (cash, cheque payable to the City of Waterloo, debit)
      • by mail (cheque payable to the City of Waterloo) to: 
        Revenue Services
        City of Waterloo
        100 Regina Street South
        PO Box 337, Station Waterloo
        Waterloo, ON N2J 4A8 

Verbal confirmation of all tax certificates is provided for three months from the issue date. After that time, another certificate must be requested. If you have any questions, contact us at 519-747-8718 or email   

When tax certificate information is disclosed

Property tax information is available to property owners with proof of identity. Information may also be given to a person with power of attorney papers or a signed letter of authorization form (PDF).

We only release property tax information to listing real estate agents if they have a signed letter of authorization (see link above).

Find other revenue department services and fees

Request water certificates on the water certificates page.

Sign up for the online tax and water billing service, update your account information and view services and fees on the tax billing and account changes page.