Community services

The city provides some community services at the local level. Visit the Region of Waterloo for child care, employment support, financial assistance and affordable housing support.

Fire and emergency services
  • What to do after a fire
  • Book a fire inspection
  • Fire prevention tips
Bylaws and enforcement
  • Request enforcement assistance
  • Read descriptions and download our most asked-about bylaws.
Noise complaints and exemptions
  • Find rules for excessive noise
  • Make a noise complaint
  • Apply for a noise exemption
Animals and pets
  • Renew a dog licence
  • Report an animal or wildlife issue
  • Find out animal + pet restrictions
Rental housing support
  • Check the status of a rental licence
  • Report unlicenced rental housing
  • Request inspection of a rental unit
Senior support
  • Active living + outing programs
  • Meal, shopping + ride services
  • In-home support options
Neighbourhoods
  • Apply for a matching grant
  • Find neighbourhood associations
  • Read the neighbourhood strategy
Community cash grants
  • Apply for a cash or inclusion grant
  • Find eligibility guidelines + deadlines
  • 2019 applications are closed
Marriages and oaths
  • Apply for a marriage licence
  • Book a civil ceremony at city hall
  • Make a declaration or oath
Cannabis
  • Where you can consume cannabis
  • Where cannabis can be sold
  • Report underage/illegal consumption
Safe needle disposal
  • report used needles on public property
  • locate used needle disposal bins
  • how to safely discard needles yourself
Public gatherings task force
  • Learn more about how we manage unsanctioned public gatherings
  • Find out who is on the task force