Letters of compliance

Letters of compliance provide the following information:

  • current zoning and compliance with current use
  • pending zoning on property (if applicable)
  • compliance with building setbacks
  • status of building and plumbing permits on file
  • any zoning or property standard violations
  • any heritage significance

Application process

  1. Download, fill out and print a letter of compliance application (PDF).
  2. Submit complete application in person at the IPPW counter on the second floor of City Hall, or by mail to: 
    City of Waterloo Building Standards
    100 Regina Street South
    PO Box 337 STN Waterloo
    Waterloo, ON, N2J 4A8
  3. Pay applicable fee (find chart below). We accept cash, cheque or debit.
  4. Regular service may take up to two weeks and is only sent through the mail. 
  5. Rush service provides an email response within 3 to 5 business days. Responses will be sent to the email address provided on the application form.

Please note that we will return any incomplete application forms or any forms without the required fee.

Fees per property


Regular Fee

Rush Fee

Zoning letter of compliance $223.50 $360.00
Building letter of compliance $62.17 $167.85
Zoning and building compliance $285.67 $527.85

Additional information

  1. Complete letter of compliance requests for each individual address.
  2. Submit a copy of the survey for zoning letter of compliance requests. We base zoning comments on the submitted survey. Submitting a current survey will ensure accuracy on our part.
  3. An accurate description of the proposed use(s) of the property will ensure accuracy on our part.

Contact the Building Department

Call 519-747-8712 or email building@waterloo.ca to book an appointment.