Letters of compliance

City hall is open for limited services. Call 519-747-8712 or email building@waterloo.ca to book an appointment.

Letters of compliance provide the following information:

  • current zoning and compliance with current use
  • pending zoning on property (if applicable)
  • compliance with building setbacks
  • status of building and plumbing permits on file
  • any zoning or property standard violations
  • any heritage significance

Application process

  1. Download, fill out and print a letter of compliance application (PDF).
  2. Submit complete application in person at the IPPW counter on the second floor of city hall, or by mail to: City of Waterloo Building Standards, 100 Regina Street South, PO Box 337 STN Waterloo, Waterloo, ON, N2J 4A8
  3. Pay applicable fee (find chart below). We accept cash, cheque or debit.
  4. Regular service can take up to two weeks and is only sent through mail. Rush service provides a response by email within three to five business days. The original document will follow by mail.

Fees per property

Rush Service


Regular service


Zoning letter of compliance $345 Zoning letter of compliance $215
Building letter of compliance $151.20 Building letter of compliance $56
Zoning and building compliance $496.20 Zoning and building compliance $271

Additional information

  1. A copy of a survey is to be submitted for zoning letter of compliance requests. Zoning comments are based on the survey submitted. Submitting a current survey will ensure accuracy on our part.
  2. An accurate description of the proposed use(s) of the property will ensure accuracy on our part.