Freedom of information requests
Before filing a freedom of information (FOI) request, check these sources for the material you're looking for:
- past council minutes and reports (searchable database)
- this website (view our open data site)
- contact the city department that owns the information and can provide compliance letters
- for environment searches contact engineering division at 519-747-8536
Freedom of information process
The first step to making a freedom of information request is to fill in a request form. Include details and be as specific as possible about the information you would like to obtain. Services in this area are legislated by the Municipal Freedom of Information and Protection of Privacy Act.
How to apply
- Download, print and fill out the request form (PDF).
- The application fee is $5. We accept debit, cash or cheque payable to the City of Waterloo.
- Submit applications in person at the legislative services counter on the third floor of city hall.
Requests are usually processed within 30 days. We will contact you if clarification is necessary. If you need assistance filing an application, contact us at 519-747-8704 or TTY (for deaf) 1-866-786-3941.